Frequently Asked Questions

  • Parking is tough in Saugatuck, but we are one of the lucky few inns that offer one spot per room, included with your stay.

    In order to be able to offer parking to each guest, guests are required to valet their cars. This simply means that your car keys stay with us when you are not using the car. There are no exceptions to this rule but if you are not comfortable with this, you are welcome to park offsite and shuttle to the inn.

  • YES! Amenities at Park House Inn are unparalleled in Saugatuck: Breakfast, 1 FREE parking spot, pillow spray, robes - you name it, we have it. Doesn’t matter who you book through (although we sure appreciate it if you book direct through our website)!

  • Standard Reservations (14-Day Policy):

    • Cancel by 3:00 PM EST at least 14 days before check-in for a full refund of the 50% deposit. (Example: If check-in is the 15th, cancel by 3:00 PM EST on the 1st.)

    • Cancellations made within 14 days will be charged the full stay.

    All remaining balances will be charged to the credit card upon expiry of the free cancellation period.

    Minimum length of stay restrictions may apply to certain dates. You will be able to see this through our booking engine.

    Policies are subject to change. We always honor the policy at the time of your booking.

  • Yes, little ones are welcome. Infants under 3 do not count towards overall occupancy and may be noted in Special Requests. Children are ages 3-17 for occupancy.

    • Rollaway/extra beds are not available

    • Cribs (infant beds) are not available

  • All rooms have a maximum occupancy of 2. Children aged 3 and up count towards occupancy. If you arrive with additional guests upon check-in, those guests must book other accommodations (subject to availability) or they will be turned away. Sorry, it’s the fire code.

Policies, Terms, and Conditions

  • All remaining balances will be charged to the credit card upon expiry of the free cancellation period.

  • Minimum length of stay restrictions may apply to certain dates.

  • No pets allowed

  • Service Animals 

    • We welcome trained service animals in accordance with the Americans with Disabilities Act (ADA). To ensure the comfort and safety of all guests, service animals must:

      • Remain under the handler's control at all times.

      • Be leashed, harnessed, or tethered while on the property unless those devices interfere with the animal's work or the handler's disability prevents their use. In those cases, the handler must maintain effective control through voice, signal, or other effective means.

      • Not be left unattended in guest rooms or elsewhere on the property.

      • Be housebroken and not create excessive noise or disturbances that interfere with other guests' enjoyment of the property.

      • Pets and emotional support animals are not permitted.

  • One parking spot per room is included with your stay. No additional parking on site. You must leave your keys with us when you are not using your vehicle - no exceptions.

  • Each guest room has an occupancy of 2 persons. Any additional guests present upon check-in will be turned away, unless there are additional accommodations available for purchase.

  • Children are welcome. Infants under 3 do not count towards overall occupancy and may be noted in Special Requests. Children are ages 3-17 for occupancy.

    • Rollaway/extra beds are not available

    • Cribs (infant beds) are not available

  • A valid credit card is required at check-in. Guests authorize Park House Inn to charge for any damages, missing items, or excessive cleaning.

  • Breakfast is included with your stay. We will do our best to accommodate dietary restrictions or allergies; however, we cannot guarantee an allergen-free environment.

  • Daily housekeeping is provided.

  • Front Desk limited hours. Late check-in subject to availability. Late check-out incurs fees.

  • Accessibility: Because our building is historic, some areas may be difficult to access for guests with mobility limitations. If you need specific accommodations, please reach out in advance so we can do our best to support your stay.

  • No open flames whatsoever in guest rooms.

  • Booking Engine Privacy Policy and Terms of Service.